Shipping policy
Last updated: July 24, 2025
We at Desi Mithas handcraft every order with love, ghee, and tradition. Please read the shipping details below to understand how and when your favorite sweets reach your doorstep.
We at Desi Mithas handcraft every order with love, ghee, and tradition. Please read the shipping details below to understand how and when your favorite sweets reach your doorstep.
Shipping Coverage
We proudly deliver Pan India through our trusted courier partners. If your area is serviceable by our delivery network, you'll be able to place your order at checkout.
We proudly deliver Pan India through our trusted courier partners. If your area is serviceable by our delivery network, you'll be able to place your order at checkout.
Processing Time
All products are freshly prepared after you place your order.
All products are freshly prepared after you place your order.
- Preparation time: 2–3 business days
- This includes making, cooling, quality check, and packaging
Estimated Delivery Time
After dispatch, deliveries typically take:
After dispatch, deliveries typically take:
- 8–10 business days, depending on your location, courier availability, and seasonal traffic
- We strive to get your sweets to you fresh and on time.
Shipping Charges
We may charge a flat delivery fee which will be clearly visible during checkout.
In some cases, free shipping may be offered during festive offers or on bulk/threshold orders.
We may charge a flat delivery fee which will be clearly visible during checkout.
In some cases, free shipping may be offered during festive offers or on bulk/threshold orders.
Courier Partners
Your orders are shipped via reputed logistics providers such as:
Your orders are shipped via reputed logistics providers such as:
- Shiprocket, Delhivery, BlueDart, DTDC, or similar partners depending on your PIN code
Order Tracking
Once your order is shipped, you'll receive a tracking link via SMS or email.
This will allow you to monitor the movement and estimated arrival of your package.
Once your order is shipped, you'll receive a tracking link via SMS or email.
This will allow you to monitor the movement and estimated arrival of your package.
Delivery Issues
If your package arrives damaged, tampered, or with the wrong item, please:
If your package arrives damaged, tampered, or with the wrong item, please:
- Take clear photos (including the outer box)
- Email us at
- mai.desimithas@gmail.com
- Do so within 24 hours of delivery
This helps us process any claims or replacements swiftly.
Non-Serviceable Areas
While we aim to cover all parts of India, certain remote PIN codes may be temporarily unserviceable. If we cannot deliver to your area, we’ll inform you immediately and process a full refund.
While we aim to cover all parts of India, certain remote PIN codes may be temporarily unserviceable. If we cannot deliver to your area, we’ll inform you immediately and process a full refund.
Delays / Force Majeure
We are not liable for delivery delays caused by:
We are not liable for delivery delays caused by:
- Weather disruptions
- Strikes or protests
- Natural calamities
- Courier partner delays
- Incorrect/incomplete address input
However, we’re always happy to help and will assist with tracking or follow-up.
Contact Us
For all shipping-related queries, feel free to reach out at:
(We do not provide phone or WhatsApp support at this time.)
For all shipping-related queries, feel free to reach out at:
(We do not provide phone or WhatsApp support at this time.)