Privacy policy
Last Updated: July 24, 2025
At Desi Mithas, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.desimithas.in, place an order, or interact with us.
By using our services or purchasing from us, you agree to the terms described below.
At Desi Mithas, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.desimithas.in, place an order, or interact with us.
By using our services or purchasing from us, you agree to the terms described below.
Who We Are
Desi Mithas is a food brand operated on the Shopify platform. We offer traditional Indian snacks and sweets that are handmade and shipped across India. This policy outlines how we handle your data in connection with these services.
Desi Mithas is a food brand operated on the Shopify platform. We offer traditional Indian snacks and sweets that are handmade and shipped across India. This policy outlines how we handle your data in connection with these services.
What Information We Collect
We collect the following types of personal data:
- Identity Details: Your name, email address, phone number
- Delivery & Billing Info: Shipping address, billing address, postal code
- Payment Info: Mode of payment, transaction ID (we do not store card details)
- Order History: Products ordered, quantity, returns (if any)
- Device & Usage Data: IP address, browser, device type, session behavior
- Communication Records: Messages or feedback you share with us
How We Use Your Information
We may use your data for the following purposes:
We may use your data for the following purposes:
- To fulfill your order and deliver products
- To contact you regarding your order status or support requests
- To improve our website experience and customer service
- To send you updates, offers, and seasonal promotions
- To protect against fraud and ensure platform security
- To highlight real customer feedback, images, or reviews in branding and promotional content
Note: We may use your name (first name only), city, or testimonial in marketing stories or social media, only in respectful, authentic ways.
Marketing & Communications
By shopping with Desi Mithas, you consent to receive:
By shopping with Desi Mithas, you consent to receive:
- Order updates via email or SMS
- Occasional marketing offers and festival discounts
- Feature announcements or product-related updates
You can unsubscribe from marketing emails anytime by clicking the link in the email footer.
Sharing Your Information
We do not sell or rent your personal data. However, we may share limited information with:
We do not sell or rent your personal data. However, we may share limited information with:
- Service Providers: Shopify, Razorpay, shipping companies, customer service tools
- Marketing Platforms: To help us run ads or newsletters
- Legal Authorities: If required for fraud prevention or regulatory compliance
All third-party services are bound by strict privacy policies.
Data Security & Retention
We follow standard industry practices to protect your data. Your information is retained:
- As long as your account or purchase history is active
- As required by law for tax and regulatory compliance
We do not guarantee 100% security, but we take every reasonable step to keep your data safe.
Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted data, please contact us for deletion.
Our website and services are not intended for children under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted data, please contact us for deletion.
Third-Party Links
Our website may link to external platforms like Instagram or YouTube. We are not responsible for the privacy practices of those sites. Please review their individual policies when you visit them.
Our website may link to external platforms like Instagram or YouTube. We are not responsible for the privacy practices of those sites. Please review their individual policies when you visit them.
Contact Us
If you have any concerns or questions about how we handle your personal data, please write to us at:
If you have any concerns or questions about how we handle your personal data, please write to us at:
Legal Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes related to this policy or your use of our website shall fall under the exclusive jurisdiction of the courts in Garhwa, Jharkhand.
This Privacy Policy is governed by the laws of India. Any disputes related to this policy or your use of our website shall fall under the exclusive jurisdiction of the courts in Garhwa, Jharkhand.
Changes to This Policy
We may update this policy from time to time. All updates will be posted on this page with the revised “Last Updated” date. Your continued use of our services implies your acceptance of the updated policy.
We may update this policy from time to time. All updates will be posted on this page with the revised “Last Updated” date. Your continued use of our services implies your acceptance of the updated policy.